Refund & Returns Policy

At RoyalReplica, your satisfaction is our priority. We want you to feel confident when purchasing our luxury watches, designer bags, and premium sunglasses. Our Refund & Returns Policy ensures a smooth and transparent process while maintaining the exclusivity of our products.

Inspection Period

  • Customers have 7 days from the date of delivery to inspect their purchase.

  • Please keep all protective coverings, packaging, and tags intact during this period.

Eligibility for Returns

To qualify for a return, items must be:

  • In unused, unworn condition

  • Free from scratches, damages, or alterations

  • Returned with original packaging, certificates, warranty cards, and accessories

❌ Please note: Final sale, customized, or special-order products cannot be returned unless defective upon arrival.

Return Process

  • Contact our Customer Service team within the inspection period to request a return authorization.

  • Pack the product securely to prevent damage in transit.

  • Use a secure, insured courier service. Customers are responsible for return shipping costs, and items remain their responsibility until safely received by us.

Refunds

  • Refunds are processed within 5–7 business days after the item is inspected and approved.

  • Refunds are credited to the original payment method used at checkout.

  • Shipping fees are non-refundable, unless the return is due to our error.

Exchanges

  • Exchanges are handled as a return + new order.

  • Simply return the original item and place a new order for your preferred product.

Damaged or Defective Items

  • In the rare event your item arrives defective or damaged, please contact us immediately.

  • Depending on the case, we will arrange a repair, replacement, or refund in line with the manufacturer’s warranty.

International Returns

  • International customers are responsible for customs duties, taxes, and return shipping fees.

  • Some countries may have restrictions on returning luxury goods — please check local regulations before returning.

Warranty Coverage

  • All luxury watches and accessories purchased from us include a manufacturer’s warranty.

  • Warranty terms and coverage can be found in the booklet provided with your purchase.

Non-Returnable Items

  • Items labeled “Final Sale” cannot be returned or refunded unless defective.

 

Our Commitment

At RoyalReplica, we aim to provide a luxury shopping experience you can trust. If you have any questions about our Refund & Returns Policy, our Customer Service team will be delighted to assist you.