Refund & Returns Policy
At RoyalReplica, your satisfaction is our priority. We want you to feel confident when purchasing our luxury watches, designer bags, and premium sunglasses. Our Refund & Returns Policy ensures a smooth and transparent process while maintaining the exclusivity of our products.
Inspection Period
- Customers have 7 days from the date of delivery to inspect their purchase.
- Please keep all protective coverings, packaging, and tags intact during this period.
Eligibility for Returns
To qualify for a return, items must be:
- In unused, unworn condition
- Free from scratches, damages, or alterations
- Returned with original packaging, certificates, warranty cards, and accessories
❌ Please note: Final sale, customized, or special-order products cannot be returned unless defective upon arrival.
Return Process
- Contact our Customer Service team within the inspection period to request a return authorization.
- Pack the product securely to prevent damage in transit.
- Use a secure, insured courier service. Customers are responsible for return shipping costs, and items remain their responsibility until safely received by us.
Refunds
- Refunds are processed within 5–7 business days after the item is inspected and approved.
- Refunds are credited to the original payment method used at checkout.
- Shipping fees are non-refundable, unless the return is due to our error.
Exchanges
- Exchanges are handled as a return + new order.
- Simply return the original item and place a new order for your preferred product.
Damaged or Defective Items
- In the rare event your item arrives defective or damaged, please contact us immediately.
- Depending on the case, we will arrange a repair, replacement, or refund in line with the manufacturer’s warranty.
International Returns
- International customers are responsible for customs duties, taxes, and return shipping fees.
- Some countries may have restrictions on returning luxury goods — please check local regulations before returning.
Warranty Coverage
- All luxury watches and accessories purchased from us include a manufacturer’s warranty.
- Warranty terms and coverage can be found in the booklet provided with your purchase.
Non-Returnable Items
- Items labeled “Final Sale” cannot be returned or refunded unless defective.
Our Commitment
At RoyalReplica, we aim to provide a luxury shopping experience you can trust. If you have any questions about our Refund & Returns Policy, our Customer Service team will be delighted to assist you.